Patient handoff quality and safety in China: Health care providers’ views

X. Gu, H. Liu, K. Itoh

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)

Abstract

This study extracted factors for quality evaluation of between-unit handoffs, and explored crucial characteristics of unit and shift handoffs in Chinese health care. A survey on professional views of patient handoffs was conducted, collecting 276 responses. A five-dimensional structure forming performance assessment was acquired for unit handoffs. Based on the structure, Chinese health care professionals put a stress on patient involvement but stated extremely severe organizational conflicts. Nurses exhibited significantly higher acknowledgment than physicians and they generally evaluated quality of shift handoffs better than that of unit handoffs. In addition, health care professionals perceived that information were less sufficiently transferred when receiving patients than sending. In particular, they were likely to recognize that a lack of required information occurred more frequently when receiving patients from emergency department, ambulance and other hospitals. Comparing to Japanese nurse views, Chinese nurses exhibited significantly higher patient handoff performance in their own units and hospitals.

Original languageEnglish
Title of host publicationSafety and Reliability – Theory and Applications - Proceedings of the 27th European Safety and Reliability Conference, ESREL 2017
EditorsMarko Cepin, Radim Briš
PublisherCRC Press/Balkema
Pages1675-1682
Number of pages8
ISBN (Print)9781138629370
DOIs
Publication statusPublished - 2017
Event27th European Safety and Reliability Conference, ESREL 2017 - Portorož, Slovenia
Duration: 18 Jun 201722 Jun 2017

Publication series

NameSafety and Reliability - Theory and Applications - Proceedings of the 27th European Safety and Reliability Conference, ESREL 2017

Conference

Conference27th European Safety and Reliability Conference, ESREL 2017
Country/TerritorySlovenia
CityPortorož
Period18/06/1722/06/17

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