TY - GEN
T1 - Introducing extended DEMO construction model to RPA application
AU - Tian, Xiaohan
AU - Iijima, Junichi
PY - 2020/1/1
Y1 - 2020/1/1
N2 - Business Process technology has long been discussed in various business process methodologies with diverse perspectives. Among them, the discussions on were mainly limited only in effectively fulfilling functional, informational and organizational aspects. For enriching the discussion scope, from DEMO (Design and Engineering Method for Organizations) perspective, this research extends to capture both human interactions and human capabilities aspects in the business process and the relating modeling methodology is also provided. For contextualizing our proposal, RPA (Robotic Process Automation), as one of the typical new application in freeing human workers from tedious and repetitive tasks, is adopted as an illustration example of our artifact development. Also, our proposed modeling methodology is evaluated in a deep-dive field study with a Chinese Bank X to testify the utility in analyzing and identifying applicable tasks for RPA adoptions and eventually delivering the business process model.
AB - Business Process technology has long been discussed in various business process methodologies with diverse perspectives. Among them, the discussions on were mainly limited only in effectively fulfilling functional, informational and organizational aspects. For enriching the discussion scope, from DEMO (Design and Engineering Method for Organizations) perspective, this research extends to capture both human interactions and human capabilities aspects in the business process and the relating modeling methodology is also provided. For contextualizing our proposal, RPA (Robotic Process Automation), as one of the typical new application in freeing human workers from tedious and repetitive tasks, is adopted as an illustration example of our artifact development. Also, our proposed modeling methodology is evaluated in a deep-dive field study with a Chinese Bank X to testify the utility in analyzing and identifying applicable tasks for RPA adoptions and eventually delivering the business process model.
KW - Business Process Automation
KW - Business Process Management
KW - DEMO (Design and Engineering Method for Organizations)
KW - RPA (Robotic Process Automation)
UR - http://www.scopus.com/inward/record.url?scp=85081107075&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85081107075
T3 - Proceedings of 2019 the 9th International Workshop on Computer Science and Engineering, WCSE 2019
SP - 879
EP - 890
BT - Proceedings of 2019 the 9th International Workshop on Computer Science and Engineering, WCSE 2019
PB - International Workshop on Computer Science and Engineering (WCSE)
T2 - 2019 9th International Workshop on Computer Science and Engineering, WCSE 2019
Y2 - 15 June 2019 through 17 June 2019
ER -