TY - GEN
T1 - A cross-national study on healthcare safety climate and staff attitudes to disclosing adverse events between China and Japan
AU - Gu, Xiuzhu
AU - Itoh, Kenji
PY - 2010
Y1 - 2010
N2 - The present paper reports comparative results of safety climate in healthcare and staff attitudes to error reporting and interaction with patients between China and Japan. Using two language versions of questionnaire, we collected response data from hospital staff in China (in 2008) and Japan (in 2006). Significant differences were observed in most dimensions of safety climate between these two countries, though not in the same direction in terms of positive or negative nature. In contrast, there was a uniform national difference in staff attitudes to error reporting. Chinese doctors and nurses being significantly less willing than their Japanese colleagues to engage in any action or interaction with patients after an adverse event, regardless of the severity of the event. Finally, we discuss possible sources of these differences in safety climate and staff attitudes between the two countries, and some implications for improving healthcare safety climate.
AB - The present paper reports comparative results of safety climate in healthcare and staff attitudes to error reporting and interaction with patients between China and Japan. Using two language versions of questionnaire, we collected response data from hospital staff in China (in 2008) and Japan (in 2006). Significant differences were observed in most dimensions of safety climate between these two countries, though not in the same direction in terms of positive or negative nature. In contrast, there was a uniform national difference in staff attitudes to error reporting. Chinese doctors and nurses being significantly less willing than their Japanese colleagues to engage in any action or interaction with patients after an adverse event, regardless of the severity of the event. Finally, we discuss possible sources of these differences in safety climate and staff attitudes between the two countries, and some implications for improving healthcare safety climate.
KW - Adverse event
KW - Cross-national survey
KW - Healthcare safety climate
KW - Incident reporting
UR - https://www.scopus.com/pages/publications/77950107305
U2 - 10.1007/978-3-642-11750-3_4
DO - 10.1007/978-3-642-11750-3_4
M3 - Conference contribution
AN - SCOPUS:77950107305
SN - 364211749X
SN - 9783642117497
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 44
EP - 53
BT - Human Error, Safety and Systems Development - 7th IFIP WG 13.5 Working Conference, HESSD 2009, Revised Selected Papers
T2 - 7th IFIP WG 13.5 Working Conference on Human Error, Safety and Systems Development, HESSD 2009
Y2 - 23 September 2009 through 25 September 2009
ER -